Giftune

Refund Policy

Last updated: October 22, 2026

Before production

Writing lyrics is free. You review and approve the lyrics before you pay, so you know exactly what will be sung.

Completed songs

Each song is produced individually on demand and incurs costs immediately, so completed orders (songs delivered to your order page or email) are non-refundable. Every order includes two different versions.

Technical problems

If a technical error prevents us from delivering your song, we will regenerate it at no cost or issue a full refund.

Duplicate payments

If you were charged twice for the same order, contact us and we will refund the duplicate payment.

How to contact us

Email kukarkin1993@gmail.com with your order code (GT-XXXXXX). We reply within 2 business days.